Shipping policy

Little Paws – Delivery Information

At Little Paws, every order is handled with care — from our warehouse to your doorstep. Whether it’s pet collars, leashes, grooming accessories, toys, bowls, beds, carriers, or everyday pet essentials, we make sure your products are packed safely and delivered securely for you and your furry friend.

Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location, order size, and selected delivery method.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, especially for remote areas or international deliveries.

Logistics Method

At Little Paws, all orders are shipped through trusted third-party logistics and courier partners.

Depending on your location, your order may be delivered by local or international shipping providers.

Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to track your shipment until it reaches your delivery address.

Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services depending on the destination and service availability.

Packaging & Handling

Every Little Paws order is:

  • Carefully packed with protective materials to help prevent damage

  • Securely sealed for safe delivery

  • Quality-checked before dispatch

  • Packed with care to ensure your pet accessories arrive clean and ready to use

Your products will arrive safely, securely, and ready for your pet to enjoy.

Gifting a Little Paws Order

Want to send something cute and useful to a pet owner?

You may be able to include a personalized message at checkout, where available.

Some orders may also include gift-ready packaging options, depending on product availability.

Delivery Schedule

Delivery Days

Monday to Friday

No Deliveries

Weekends or public holidays

Order Cut-Off Time

Orders placed before 1:00 PM may be shipped the same business day.

Orders placed after 1:00 PM may be shipped the next business day.

Please note that order processing may take 1 to 3 business days, depending on product availability and order volume.

Important Notes

Remote Areas

Delivery may take longer or include additional shipping charges for remote locations.

Missed Deliveries

Re-delivery charges may apply if delivery attempts fail due to customer unavailability.

Incorrect Address

Please make sure your shipping details are accurate before placing your order.

Little Paws is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the issue, including the product and packaging

  • Include your order number and a short explanation of the issue

We’ll review your case and work quickly to resolve the issue with a replacement or refund where applicable.

Track Your Order

Once your order has been shipped, you’ll receive:

  • A tracking link via email or SMS

  • Delivery status updates

  • Estimated delivery progress where available

Please allow some time for tracking information to update after dispatch.

Need Assistance?

Have questions about shipping or need help with a delivery issue?

Please visit our Contact Us page and our support team will assist you.

At Little Paws, we are committed to making your delivery experience smooth, secure, and reliable — from checkout to your doorstep.